A semi conductor manufacturer, specializing in designing and manufacturing communication chips that has successfully gone through a forward integration in 1971 by designing and manufacturing Private Automatic Branch Exchange (PABX) System using its own brand name. MITEL radically moved away from the Fully Loaded Big Box in the Basement (FLBBB).

Headquartered in Ottawa, Canada, Mitel Networks Corporation is a leading global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver the benefits of voice, video and data convergence to the user.

Mitel Networks' broad portfolio of solutions provide advanced voice, video and data communications platforms, desktop phones and Internet appliances, intuitive applications for customer relationship management and mobility, messaging and multimedia collaboration.

Building on a foundation of success in enterprise communications, the company now focuses its efforts on Internet Protocol (IP) and the benefits it enables through the convergence of voice, video and data over a single broadband network. These new IP-based communications platforms are designed to allow customers of all sizes to seamlessly implement and/or migrate, in an evolutionary manner, without sacrificing any of the features or functionality of traditional Private Branch Exchange (PBX) and Key Telephone Systems (KTS).

Through best-in-class strategic relationships Mitel Networks can offer businesses the choice and flexibility of an end-to-end converged Local Area Network or seamless interoperability with any existing infrastructure.


» Advanced Voice Services, Flexible Networking

The Mitel Networks™ 3300 Integrated Communications Platform (ICP) supports full-featured IP voice call control for users and devices, providing voice communications services and features equal or superior to today's most advanced PBX telephone systems. The Mitel Networks 3300 ICP supports both IP Networking and traditional networks (analog trunks and digital trunks - T1/D4, MSDN/DPNSS, E1, R2, DASSII, Q.SIG, PRI, BRI) for connection to the PSTN and for connecting multiple sites or systems together.

» Network Multiple Sites

Multiple 3300 ICPs can be clustered or networked between multiple sites over IP or traditional TDM infrastructure to support up to 40,000 users - either on a private or public voice network which delivers services over the PSTN or via the LAN or WAN. In addition, the Mitel Networks 3340. Branch Office Solution seamlessly extends head office functionality to the branch office.

» Integrated Enterprise Applications

The 3300 ICP can include an optional range of fully integrated, embedded Mitel Networks enterprise applications, including voice mail and ACD. Other optional applications include speech-enabled auto attendant, PDA and PC-based application integration, unified messaging and emerging Voice XML, contact center and Customer Relationship Management (CRM) applications.

» Web-Based System and User Management

Integrated, browser-based management tools enable system administrators to easily manage 3300 ICP controllers, applications, and network users/devices from any web connected PC. Individual users also benefit from intuitive, web-based tools that allow them to access, manage, and program system services and their personal desktop IP devices quickly and easily from their desktop.

» Enterprise Network or VoIP Adjunct

Thanks to its support for both IP and conventional circuit switching, the 3300 ICP can be deployed as an enterprisewide network or as an adjunct to an existing voice infrastructure providing packetized voice services to a branch office, workgroup or department.

Alcatel OmniPCX Office is a simple, powerful e-communication appliance that makes internet, email, LAN and advanced telecommunications available to a small- and medium-sized businesses. It is a modular all-in-one-box solution that is easy to learn, simple to install and maintain, fully cost-controllable and expands readily as your company grows.

Alcatel OmniPCX Office integrates voice, Internet and data into a single system. And since it works on any infrastructures for data access network and voice access network, it offers a solution for any existing infrastructure such as : ISDN T0/T1/T2, PSTN DDI/NDDI, PCM R2, ADSL, Frame Relay, IPVPN, Private Network QSIG / ISVPN.

Alcatel OmniPCX Office is an appliance, i.e a server with pre-configured applications. It integrates multiple functions into a single device : Communication server, E-mail server, Call center, Internet routing, Firewall, Proxy/cache server, E-mail server, Alcatel Web Communication Assistant, Intranet server, File server, DHCP server, DNS server, CTI server, LAN. As a result, Alcatel OmniPCX Office is highly cost-effective. It uses a single infrastructure for both voice and data, allows shared and secured Internet access, and is very easy to manage because all applications are embedded.